FAQ 

​Why Shop at Luxury Link NZ?​

1) Everything we sell are authenticated by our trained professionals 

2) All our items either come with their original receipts or Certificate of Authentication via Entrupy ( Entrupy is the system that most pawn shops in Auckland are using )

3) 100% authentic or money back guaranteed

What is Entrupy? Is It Reliable?

Entrupy is a third party authentication service.  They stand behind every certificate they produce and back each one with a financial guarantee. Which means any financial loss will be covered.  To find out more, please refer to https://www.entrupy.com/guarantee/



Returns & Refunds

Due to the nature of our items being pre-loved (secondhand), all sales are final and we are unable to offer a return, exchange or refund ( unless proven to be counterfeit ).  Please choose carefully.  If there are any areas that would require further photographs please contact us prior to purchasing, we would love to assist.  In the end we hope every customer know what they are getting and that the item is exactly what they are expecting​.

Do You Have a Physical Shop?

We are working hard towards it!! We are currently internet-based, you can find us on here or on Facebook under Luxury Link NZ.  If you are in Auckland and would like to inspect the item before purchasing, please feel free to arrange a viewing with one of our sales professionals.  You may also email us on luxurylinknzltd@gmail.com

Lay-By

We can accept a $200 non refundable down payment and then the remaining balance in a month's time.  Please contact us for a bank account number for Lay-bys.

Buy Now Pay Later

BNPL will be available upon request (additional cost of approximately 5% will apply).  Please contact us via email to arrange.

Consignment

Yes we do consignments - please contact us via email  for more details

Payment

We accept bank transfers or cash on pick up

Contact Us

Email: luxurylinknzltd@gmail.com

Facebook: Facebook

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Instagram: https://www.instagram.com/luxurylinknz/

Thank you for shopping with us!